We’re recruiting- help us find our next insurance star!

We’re looking for someone who has a passion for people, attention to detail and experience in insurance to join our expanding team.

Please share, to help us find the right person.

2020 is going to be exciting!

(No agencies, thank you.)

Commercial Insurance Account Handler


Full time, 12 Months Fixed Term Contract

The Role

  • Accurately gather material information from clients, assessing their demands & needs, ensuring that a fair presentation of the risk is obtained.
  • Review and provide technical advice and opinion on clients’ and prospects’ insurance programmes
  • Negotiate insurance premiums and cover with Insurers in line with client requirements
  • Respond to client & insurer queries in a timely and accurate manner
  • Check policy documents for accuracy prior to receipt by clients
  • Process correspondence, mid-term adjustments, renewals, pre-renewal activity, quotations and computer input as applicable to the role
  • Understand the client’s situation, opportunities and problems and design appropriate insurance solutions.
  • Ensure compliance with company procedures, customer service standards and external compliance regulations, e.g. FCA
  • A stimulating work environment with a productive, energetic and supportive team

The Person

  • Ideally you will have 2 years+ commercial insurance experience with either an insurer, broker, loss adjuster or claims management company. Candidates without 2 years commercial insurance experience will be considered if they have experience of working within the wider financial services industry.
  • Demonstrable interest in any of the following: the Third Sector, Technology Sector and the business start-up scene.
  • Initiative to develop new business leads in line with own interests.
  • Ability to grow and develop the role as the company grows.
  • Skills, attitude and resilience required to work within a small team in a fast-paced environment.
  • Maintain both quality and efficiency in line with the agreed service standards and KPIs.
  • Will have confident IT skills and be familiar with all Microsoft Packages and ideally an insurance broking software platform e.g. Acturis.
  • Good academic background supported by good grades at A-Level and/or GCSE in subjects that include Maths and English.
  • Cert CII or Cert CILA desirable, but not essential.

The benefits:

  • Starting salary of £17,000-£18,000 dependant on experience, with scope to increase as the business grows
  • 22 days holiday, plus bank holidays and birthday off
  • Focussed CPD and training including CII/CILA membership and qualifications
  • Gateshead town centre location with excellent public transport links, bicycle rack and ample free parking

To apply for this role, please email info@talbotjones.co.uk for a Job Description and Application Form.

Closing date for applications is 10/01/20, and interviews are likely to be scheduled for the week beginning 20/01/20.

Talbot Jones Ltd is a family-run, commercial Chartered Insurance Brokers specialising in Third Sector, Professional and Technology risks. As a Chartered Insurance Broker we encourage our staff to continue to develop professionally, and to undertake professional exams.

From our Gateshead base in our beloved North East England, we work nationwide, supporting a diverse range of clients, predominantly in the charity, social enterprise and professional services sectors.

Our goal is to support other organisations as they grow and thrive and our values are Excellence, Integrity and Community.

Talbot Jones Ltd is an Appointed Representative of TEn Insurance Services Limited and is authorised and regulated by the Financial Conduct Authority.

TEn Insurance Services Ltd is a nationwide network of over 100 members and provides Appointed Representatives with the facilities they need to service their own clients’ needs.